Return Policy Payment Shipping Privacy Policy Contact




Return Policy

We understand that sometimes items don't fit quite as well as you had hoped, therefore we will gladly give refunds on clothing & shoes under the following conditions:

  • Mirror Mirror has received your returned item within 14 days (Domestic) of your confirmed delivery date. Returns outside of the U.S. must be received within 21 days of your confirmed delivery date.
  • Returned item must be in the same condition as when purchased (this means no wear, damage or alterations).
  • A completed returned item form must accompany the returned item in order to ensure prompt refund.
If any one of these conditions are not met, refunds will not be granted, no exceptions.

A 10% restocking fee will be deducted from your refund. Shipping and handling on returned merchandise is not refundable. Refunds will correspond to your original method of payment.

Accessories, Lingerie, Swimwear, Handbags and Jewelry are non refundable.


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Payment

We accept the following methods of payment:
  • Credit Cards & Check Cards
  • PayPal

  • Mirror Mirror accepts Visa, Visa Check Cards, MasterCard and PayPal.

    Payments are processed immediately through our secure online shopping cart service. After submitting your secure order, you will receive an email confirming the billing & shipping address, order number, item number, item description and the total purchase price including shipping. Each order is mailed within 72 hours.

    To check on the status of your order please click on the order status form.

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    Shipping

    Domestic (United States):

    Domestic shipping method is USPS Priority Mail (2-3 business days) with delivery confirmation. Shipping is based on weight and destination. We only charge what it actually costs. There is a $2.00 packaging & handling fee for each item purchased. We cannot be held responsible for lost or damaged packages, therefore we suggest shipping insurance on all orders. It is a minimal cost to assure your piece of mind for unique and hard to find items.

    Each order is mailed within 72 hours.

    Shipping costs are not refundable on returned items.



    International:

    International shipping methods are USPS Global Priority and Airmail Parcel Post with certificate of mailing. International shipping rates vary according to country and region, and are subject to custom fees, duties and any other applicable charges. We only charge what it actually costs. There is a $2.90 packaging & handling fee for each item purchased. We cannot be held responsible for lost or damaged packages, therefore we suggest shipping insurance on all orders. It is a minimal cost to assure your piece of mind for unique and hard to find items. Please allow 4-10 days for delivery.

    Each order is mailed within 72 hours.

    Shipping costs are not refundable on returned items.

    All payments in U.S. currency.


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    Privacy Policy

    We appreciate the trust you place in Mirror Mirror, and we are committed to respecting your privacy and the security of your personal information. Our Privacy Policy, updated on April 2, 2004, describes the information we collect and how we use that information.

    Your privacy is important to us. In order to complete transactions, fill orders and to reduce the risk of fraud, Mirror Mirror must ask you to provide us information about yourself and your credit card and/or bank account. Mirror Mirror takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

    We request information from you (including name, address, telephone number, email address and, when necessary, credit card and/or bank information) when you place an order from our web site. At Mirror Mirror, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to process and track your order, provide the services you request, and to contact you about the status of an order. It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We contract with other companies to provide certain services, including credit card processing and shopping cart services. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. When you make a purchase or register on our web site, your transactional information is transmitted in a safe, encrypted format.

    *A Special Note About Children* - Children are not eligible to purchase our products via the internet and we ask that minors (under the age of 18) not submit any personal information to us.

    If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

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    Contact Info

    Mirror Mirror is located in Wilmington, DE
    Email: Zan@MirrorBoutique.com

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